If you have problems obtaining the service pack from Windows Update, you can download SP2 as a standalone installation package from the Microsoft Download Center website, and then install SP2 manually. Integrated installation for enterprise and IT professionals Make sure you have enough free disk space to install SP2 (even though much of that space will be reclaimed after the installation).ĭownloading SP2 from the Microsoft website

If you do so, be sure that you're aware of the risks involved, and be sure to enable it after the service pack is installed. You can try temporarily disabling your antivirus software. Some antivirus software might prevent SP2 from installing, or might slow down the installation. It's fine to leave your computer connected to a UPS for power. The installation automatically attempts to detect devices connected to serial ports, and UPS equipment can cause problems with the detection process.

If you have an uninterruptible power supply (UPS) connected to your computer, disconnect the connecting serial cable before installing SP2. You can do this by using Windows Update or by going to the device manufacturer's website.

If you're using a laptop computer, connect it to an AC electrical outlet and don't unplug or restart the computer during installation. Log on to your computer using an administrator account, make sure all other users are logged off of the computer, and close all open programs.īack up your important files to an external location, such as an external hard disk, DVD or CD, or USB flash drive. Before you install SP2, we recommend you do the following:

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